Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph doe; bonus/equity: not spe...
Not specified (assumed in-person due to the nature of the role).
Answering phones
Multi-tasking
Handling cash and cards
Destination Pet is seeking a Customer Service Representative to join their team at Posh Paw, where the focus is on providing exceptional care for pets and their owners. The ideal candidate should be passionate about both customer service and pets, with the ability to multitask in a fast-paced environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints with patience.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative to join their team at Posh Paw, where the focus is on providing exceptional care for pets and their owners. The ideal candidate should be passionate about both customer service and pets, with the ability to multitask in a fast-paced environment.

Salary

Base: $14.00 - $16.00/hour DOE; Bonus/Equity: Not specified; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • answering phones
  • multi-tasking
  • handling cash and cards
  • keeping lobby clean
  • supporting team members

Nice-to-have

  • fluent in human and hound
  • part concierge, part chaos coordinator
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter