Customer Experience Associate- Cantonese And/or Mandarin Language Skills Are Considered An Asset.
TD Bank
Burnaby, Canada
$22.50 - $28.33 cad; not specified; not specified ...
Process financial transactions
Understand customer needs
Resolve customer concerns
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice.
In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns.
TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a Total Rewards package reflecting investments in colleague well-being.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice.
Salary
$22.50 - $28.33 CAD; Not specified; Not specified
Skills & Requirements
Must-have
Process financial transactions
Understand customer needs
Resolve customer concerns
Promote banking solutions
Deliver quality customer experiences
MS Office proficiency
Nice-to-have
Charming self
Go-getter attitude
Dynamic communicator
Positive, diverse, equitable work environment
Think like a customer
Key Requirements
High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning and time management skills
Cantonese and/or Mandarin language skills are considered an asset