Patient Service Representative (psr) - Sykes Clinic (chicago)

Advocate Health

Chicago, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
The role involves providing efficient, high-quality service to patients by registering them, scheduling appointments, and resolving billing or referral inquiries

Job Summary

  • The role involves providing efficient, high-quality service to patients by registering them, scheduling appointments, and resolving billing or referral inquiries.
  • Employees must accurately identify insurance types, verify eligibility, and enter billing information into the EMR system at the time of service.
  • Advocate Health offers comprehensive benefits including health and welfare coverage, paid time off, retirement plans with employer match, and educational assistance.

Matching Summary

The role involves providing efficient, high-quality service to patients by registering them, scheduling appointments, and resolving billing or referral inquiries.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, PTO, and retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving abilities for patient queries
  • Ability to work in high volume environment

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience handling difficult customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter