Not specified; not specified; benefits include lif...
Not specified
Proven leadership experience managing client-facing teams
Significant experience within banking or core banking ecosystems
Strong executive presence with stakeholder management skills
Fidelity National Information Services (FIS) is seeking a Director of Client Success to lead a team focused on enhancing client relationships and ensuring high-quality outcomes for Community and Credit Union core banking clients. The role emphasizes strategic leadership, operational excellence, and strong engagement with executive stakeholders
Job Summary
The role involves leading a team of 10-12 Client Success Managers to deliver superior experiences for Community and Credit Union core banking clients.
Candidates must drive strong commercial discipline including retention, revenue protection, and collaboration with Sales teams on growth opportunities.
FIS offers a multifaceted job with high responsibility, career development tools, and a work environment built on collaboration and flexibility.
Matching Summary
Match Score: 85
Fidelity National Information Services (FIS) is seeking a Director of Client Success to lead a team focused on enhancing client relationships and ensuring high-quality outcomes for Community and Credit Union core banking clients. The role emphasizes strategic leadership, operational excellence, and strong engagement with executive stakeholders.
Salary
Not specified; Not specified; Benefits include lifestyle support and wellbeing resources
Skills & Requirements
Must-have
Proven leadership experience managing client-facing teams
Significant experience within banking or core banking ecosystems
Strong executive presence with stakeholder management skills
Solid operational and commercial acumen in regulated environments
Nice-to-have
Experience supporting transformation initiatives from Solutions perspective
Salesforce or comparable CRM experience
Direct exposure to Community Banking or Credit Union segments
Key Requirements
Leadership experience in client-facing environments