Patient Service Representative

Summit CityMD

Levittown, NY, United States
$18.13 - $22.02 hourly; not specified; not specifi...
On-site
Greeting patients and family
Scheduling patient appointments
Answering telephone promptly
Summit CityMD is seeking a Patient Service Representative for their Levittown, NY location. The role involves greeting patients, scheduling appointments, and managing medical records, emphasizing strong customer service skills and experience in a healthcare setting

Job Summary

  • Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures.
  • Responsible for answering the telephone promptly and dealing with callers needs imperiously, directing all calls appropriately, taking an accurate message and delivering to the appropriate individual.
  • Responsible for obtaining, verifying and updating patient information; maintaining confidentiality according to policies.

Matching Summary

Match Score: 85

Summit CityMD is seeking a Patient Service Representative for their Levittown, NY location. The role involves greeting patients, scheduling appointments, and managing medical records, emphasizing strong customer service skills and experience in a healthcare setting.

Salary

$18.13 - $22.02 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Greeting patients and family
  • Scheduling patient appointments
  • Answering telephone promptly
  • Accurate message taking
  • Preparing patient charts
  • Verifying and updating patient information
  • Maintaining patient confidentiality

Nice-to-have

  • Positive working relationships with staff
  • Customer service skills
  • Good judgment in scheduling

Key Requirements

  • High School Graduate or GED
  • Heartsaver within 30 days of hire
  • Previous PSR experience preferred
  • Ability to communicate in English
  • Excellent interpersonal and customer service skills
  • Accurate computer data entry skills
  • Ability to organize and perform multiple tasks
  • Knowledge of medical office and terminology preferred
  • Basic proficiency in computer use
  • Experience with EHR, Practice Management System preferred

Work Rights

Not specified

Tailored Resume

Cover Letter