Business Banking Customer Service Perth

CommBank

Perth, Western Australia, Australia
Hybrid
Premium technical and customer service support
Transactional enquiries and account updates
Fast, accurate solutions for customers
You’ll join a supportive, customer-focused team and be the first point of contact for our business banking customers

Job Summary

  • You’ll join a supportive, customer-focused team and be the first point of contact for our business banking customers.
  • Every interaction you handle helps keep Australian businesses moving.
  • Strong development pathways supported by the BBS Academy, which trains 100+ new team members annually.

Matching Summary

You’ll join a supportive, customer-focused team and be the first point of contact for our business banking customers.

Skills & Requirements

Must-have

  • Premium technical and customer service support
  • Transactional enquiries and account updates
  • Fast, accurate solutions for customers
  • Resilient, positive attitude
  • Confidence using multiple systems
  • Clear communication skills
  • Rotating roster availability

Nice-to-have

  • Genuine desire to help
  • Interest in banking/finance
  • Ability to learn quickly
  • Multitask effectively

Key Requirements

  • Strong customer service experience (essential)
  • Must be based in Perth for this role
  • Full-time role (38 hours per week)
  • In-office mandatory training
  • Not compatible with face-to-face university timetables

Work Rights

Not specified

Tailored Resume

Cover Letter