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iProspect Australia is seeking a Sr. Director of Technology Advisory to oversee the successful delivery of client accounts within their customer experience management service lines. The ideal candidate will have over 15 years of experience in managing large-scale transformations and will work closely with diverse teams to ensure client engagement success.
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Job Summary
The role is accountable for successful delivery of CXM's client accounts and involves collaboration across multiple service lines to win and deliver client engagements.
Benefits include medical, vision, dental, life insurance, disability insurance, 401k, flexible paid time off, paid holidays, sick leave, and parental leave.
Employees within commutable distance of hub offices are expected to work onsite three days per week, with remote options available depending on location and role.
Matching Summary
Match Score: 75
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iProspect Australia is seeking a Sr. Director of Technology Advisory to oversee the successful delivery of client accounts within their customer experience management service lines. The ideal candidate will have over 15 years of experience in managing large-scale transformations and will work closely with diverse teams to ensure client engagement success.
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Salary
Base: $136,000-$180,000; Bonus/Equity: Discretionary incentive compensation; Benefits: Medical, vision, dental, life insurance, disability, 401k, paid time off
Skills & Requirements
Must-have
Program management for large transformations
Client engagement and delivery leadership
Experience with Microsoft Dynamics or Salesforce
Cloud-based technology implementations
Cross-functional team collaboration
Project management tools and methodologies
Nice-to-have
Storytelling and presentation skills
Workshop facilitation
Risk identification and mitigation
Commercial innovation management
Flexible work environment adaptation
Key Requirements
15+ years experience in large transformations
Experience with global and complex roll-outs
Proficiency in project management methodologies
Experience partnering with professional services organizations
Ability to manage multiple priorities under pressure