Branch Manager - Valley Mall Branch/ Hagerstown, Md

Mtb

Hagerstown, Maryland, United States of America
Base: $62,200.00 - $103,600.00 annual (usd); bonus...
Branch profitability management
Sales and business development
Customer service coaching
Manages all activities of a branch and is responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions, servicing, and sales

Job Summary

  • Manages all activities of a branch and is responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions, servicing, and sales.
  • Leads the branch team through coaching, performance management, and setting priorities while ensuring compliance with operational, security, and control policies to protect customer assets.
  • Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand while maintaining internal control standards and completing other related duties as assigned.

Matching Summary

Manages all activities of a branch and is responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions, servicing, and sales.

Salary

Base: $62,200.00 - $103,600.00 Annual (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Branch profitability management
  • Sales and business development
  • Customer service coaching
  • Operational compliance and risk management
  • Business Banking loan processing
  • Team leadership and performance management

Nice-to-have

  • Bilingual Spanish skills
  • Strong financial services knowledge
  • Excellent communication skills
  • Time management and prioritization
  • Community engagement
  • Proactive sales and outreach

Key Requirements

  • Bachelor’s degree or four years relevant experience
  • Minimum three years sales experience
  • Minimum two years managerial experience or proven leadership
  • Life/Accident and Health Insurance licensing within 18 months
  • M&T Business Banking Specialist certification within 18 months
  • SAFE Act federal registration compliance

Work Rights

Not specified

Tailored Resume

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