Scuk Dealer Contact Centre & Funding Advisor (12 Month Ftc)

Santander Consumer Finance UK (SCUK)

Redhill, United Kingdom
Base: circa £27,000; bonus: annual based on perfor...
Hybrid (3 days onsite)
Inbound telephone query handling
Funding documentation processing
Regulatory and compliance adherence
Santander Consumer Finance UK (SCUK) is seeking a Dealer Contact Centre & Funding Advisor for a 12-month fixed-term contract based in Redhill, UK. The role involves managing inbound calls and processing finance applications while adhering to compliance and regulatory standards, with a hybrid working arrangement of 3 days on-site

Job Summary

  • This role involves professionally answering inbound calls from motor dealers and brokers while processing finance applications within delegated authority.
  • The position requires strict adherence to regulatory controls, including identifying fraudulent proofs and ensuring Consumer Duty principles are maintained.
  • Candidates will receive a competitive salary of circa £27,000 along with benefits such as 25 days holiday, an annual bonus, and pension contributions.

Matching Summary

Match Score: 85

Santander Consumer Finance UK (SCUK) is seeking a Dealer Contact Centre & Funding Advisor for a 12-month fixed-term contract based in Redhill, UK. The role involves managing inbound calls and processing finance applications while adhering to compliance and regulatory standards, with a hybrid working arrangement of 3 days on-site.

Salary

Base: Circa £27,000; Bonus: Annual based on performance; Benefits: 25 days holiday plus bank holidays, pension, sharesave scheme

Skills & Requirements

Must-have

  • Inbound telephone query handling
  • Funding documentation processing
  • Regulatory and compliance adherence
  • Consumer Duty principles maintenance
  • Fraud identification and reporting
  • Email response and documentation management

Nice-to-have

  • Excellent communication skills
  • Proactive team player initiative
  • Strong computer literacy numeracy
  • Call centre experience preferred
  • Influencing and negotiating skills

Key Requirements

  • 35 hours per week availability
  • Hybrid work model with onsite training
  • Ability to work under pressure deadlines

Work Rights

Not specified

Tailored Resume

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