Infrastructure Telecommunications Analyst

Saint Joseph's University

Philadelphia, Pennsylvania, United States
Base: $65,000-$72,000 annually; bonus/equity: not ...
Hybrid
Cloud pbx platform administration experience
Sip trunking and call routing troubleshooting
E911 compliance and regulatory updates
The role is instrumental in replacing legacy on-premise PBX systems with a cloud-based solution by March 2026

Job Summary

  • The role is instrumental in replacing legacy on-premise PBX systems with a cloud-based solution by March 2026.
  • Candidates must demonstrate attention to detail by starting their cover letter with the specific phrase 'Confirming on-site availability for Saint Joseph's University in Philadelphia.'
  • This position offers a hybrid work schedule with occasional evening and weekend hours required for critical issues and project demands.

Matching Summary

The role is instrumental in replacing legacy on-premise PBX systems with a cloud-based solution by March 2026.

Salary

Base: $65,000-$72,000 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Cloud PBX platform administration experience
  • SIP trunking and call routing troubleshooting
  • E911 compliance and regulatory updates
  • Moves Adds Changes (MACs) workflow management
  • Microsoft Teams Phone or Zoom Phone expertise

Nice-to-have

  • AI-driven telecommunications tool familiarity
  • Voice sentiment analysis knowledge
  • Collaborative work with networking teams
  • Experience with student worker supervision
  • Creative integration of new technologies

Key Requirements

  • Bachelor's degree or equivalent technical training
  • 3-5 years of relevant telecommunications experience
  • Proven experience managing enterprise Cloud PBX environments
  • Must be available for 7x24 emergency response
  • Eligible to work in PA, NJ, NY (excluding NYC), or DE

Work Rights

Residents of PA, NJ, NY (excl. NYC), or DE only

Tailored Resume

Cover Letter