Credit Customer Success Manager

S&P Global Market Intelligence

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Customer journey management
Platform adoption and usage growth
Client relationship building
** S&P Global Market Intelligence is seeking a Credit Customer Success Manager to oversee the full customer journey, focusing on client engagement, platform adoption, and retention. Ideal candidates will have a background in customer success or account management, with strong communication skills and experience using CRM systems. **

Job Summary

  • The Customer Success team is a dynamic global organization where the work evolves daily, managing the full customer journey across key lifecycle touchpoints.
  • By delivering a cohesive and proactive customer journey, you will help clients realize meaningful value from our analytical solutions and data services.
  • S&P Global Market Intelligence provides comprehensive benefits including health and wellness, flexible downtime, continuous learning, and investment in your future.

Matching Summary

Match Score: 75

** S&P Global Market Intelligence is seeking a Credit Customer Success Manager to oversee the full customer journey, focusing on client engagement, platform adoption, and retention. Ideal candidates will have a background in customer success or account management, with strong communication skills and experience using CRM systems. **

Skills & Requirements

Must-have

  • Customer journey management
  • Platform adoption and usage growth
  • Client relationship building
  • Data-driven processes
  • Salesforce and CRM tools

Nice-to-have

  • Proactive client engagement
  • Thoughtful problem solving
  • Industry and product expertise
  • Continuous service improvement

Key Requirements

  • Bachelor's degree required
  • 2-5 years of work experience
  • Experience using CRM systems
  • Strong MS Office skills

Work Rights

Indefinite right to work in the United States

Tailored Resume

Cover Letter