It - Technician, Systems Support

Wintergreen Resort

Nellysford, VA, US
On-site
Tcp/ip networking knowledge
Microsoft windows office365 azure
Weekend holiday availability required
Wintergreen Resort is seeking an IT Systems Support Technician to manage and support its technology infrastructure, focusing on help-desk administration and hardware/software deployment. The role requires strong customer service skills and troubleshooting capabilities, with responsibilities including on-site support during peak seasons

Job Summary

  • The role involves implementing, maintaining, and supporting Wintergreen's technology infrastructure including help-desk administration and hardware deployment.
  • Employees must be available for on-site support during weekends in the snow sports season, holidays, evenings, and special events.
  • The position offers a competitive compensation package with comprehensive benefits including medical, dental, vision, life insurance, and a unique recreational benefit package.

Matching Summary

Match Score: 85

Wintergreen Resort is seeking an IT Systems Support Technician to manage and support its technology infrastructure, focusing on help-desk administration and hardware/software deployment. The role requires strong customer service skills and troubleshooting capabilities, with responsibilities including on-site support during peak seasons.

Skills & Requirements

Must-have

  • TCP/IP Networking knowledge
  • Microsoft Windows Office365 Azure
  • Weekend holiday availability required
  • PCI compliance adherence
  • Hardware software troubleshooting
  • On-site support capability

Nice-to-have

  • Outstanding customer service attitude
  • Ability to work independently
  • Strong problem solving capabilities
  • Willingness to learn new software
  • Experience with cabling projects

Key Requirements

  • At least one year of work-related experience or study
  • Understanding of computer and networking hardware systems
  • Fluency with Microsoft Windows Office365 Azure
  • Basic TCP/IP Networking knowledge
  • Knowledge of VLANS VPNs and wireless networks

Work Rights

Not specified

Tailored Resume

Cover Letter