Job Summary

• We invent new improvements every day.
• The individual will be responsible for monitoring and resolving tickets escalated from operations and RME teams, maintain self-service troubleshooting tools, create and maintain VoC feedback loops, manage system-driven high severity downtime events, monitor and report on fleet level availability, manage network availability and quality escalations, manage stakeholder and vendor relationship to drive product support, maintain a repository of maintenance and operator reference, support on-site installation and commissioning activities for Automation solutions, and keep track of the site spare parts situation monitoring components to develop EOL (end of life) trends.
• Our road map focuses on systematically improving every aspect of Amazon’s Grocery operation from: associate experience, safety, costs, storage, throughput capacity, speed, flexibility, scalability, sustainability, operational performance and reliability.

Matching Summary

Salary

, - 90,400.00 USD annually

Skills & Requirements

Key Requirements

• strong experience in technology troubleshooting/development
• testing within large robotics systems discipline
• fundamental electrical and mechanical troubleshooting

Work Rights