Base: $58,000 - $62,000 usd; bonus/equity: not spe...
On-site
Strong proficiency with microsoft office
Ability to work independently in hybrid environment
Clear written and verbal communication skills
The Onboarding Specialist serves as the primary point of contact for new clients, guiding them through setup and training on Syndigo's syndication platform
Job Summary
The Onboarding Specialist serves as the primary point of contact for new clients, guiding them through setup and training on Syndigo's syndication platform.
This role focuses on executing defined onboarding processes efficiently to accelerate clients' Time to First Value while ensuring they feel confident using the system.
Syndigo offers competitive health insurance benefits, PTO, employer-paid disability, parental leave, 401(k), and tuition reimbursement to its employees.
Matching Summary
The Onboarding Specialist serves as the primary point of contact for new clients, guiding them through setup and training on Syndigo's syndication platform.
Salary
Base: $58,000 - $62,000 USD; Bonus/Equity: Not specified; Benefits: Health insurance, PTO, 401(k), tuition reimbursement
Skills & Requirements
Must-have
Strong proficiency with Microsoft Office
Ability to work independently in hybrid environment
Clear written and verbal communication skills
Strong organization and time management
Nice-to-have
Curiosity and aptitude for learning technology
Comfortable asking questions and seeking guidance
Salesforce experience preferred
Churn Zero experience preferred
Key Requirements
0–2 years of experience in customer service or onboarding
Hybrid work model requiring 2 days per week in office