Collections Support Analyst

Citigroup

Pune, Maharashtra, India
Not specified; not specified; not specified
**
5-9 years collections operation experience
Hands-on collection recovery operations knowledge
Knowledge of fraud dispute chargebacks credit bureau
** Citigroup is seeking a Collections Support Analyst for its Pune office, aimed at providing operational support in various capacities including record maintenance, account management, and client communication. The role requires 5-9 years of experience in collections operations with a focus on compliance and client service. **

Job Summary

  • This entry-level role provides day-to-day operations support including record maintenance, account opening, and serving as a liaison between stakeholders.
  • The position requires performing business analysis on Client Reports and Advices while managing multiple parallel projects for regulatory deliverables.
  • Employees are expected to demonstrate exceptional client experience metrics and adhere to strict risk assessment and compliance protocols.

Matching Summary

Match Score: 75

** Citigroup is seeking a Collections Support Analyst for its Pune office, aimed at providing operational support in various capacities including record maintenance, account management, and client communication. The role requires 5-9 years of experience in collections operations with a focus on compliance and client service. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 5-9 years Collections Operation experience
  • Hands-on Collection Recovery Operations knowledge
  • Knowledge of Fraud Dispute Chargebacks Credit Bureau
  • Proficiency in Microsoft Office and Access
  • Willingness to work US night shifts

Nice-to-have

  • Clear written and verbal communication skills
  • Ability to remain unbiased in diverse environment
  • Experience with Legal Compliance sign-off processes

Key Requirements

  • Bachelor's degree required
  • 5-9 years relevant experience in Collections Operations
  • US shift/night shift availability required

Work Rights

Not specified

Tailored Resume

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