Customer Service Associate

Fiserv

Kansas City, Missouri, United States
Inbound call handling
Issue resolution
Customer relationship management system
At Fiserv, we enable payments and financial services that help clients move money securely and efficiently

Job Summary

  • At Fiserv, we enable payments and financial services that help clients move money securely and efficiently.
  • The Customer Service Associate will join a support team focused on resolving electronic transaction inquiries and maintaining strong client relationships.
  • Benefits include paid holidays, no-cost mental health support, professional growth opportunities, and comprehensive insurance options from day one.

Matching Summary

At Fiserv, we enable payments and financial services that help clients move money securely and efficiently.

Skills & Requirements

Must-have

  • Inbound call handling
  • Issue resolution
  • Customer relationship management system
  • Multi-system navigation
  • Client communication skills

Nice-to-have

  • Stable job tenure
  • Customer-facing call center experience
  • Use of customer service software
  • Active listening
  • Problem-solving skills

Key Requirements

  • 1+ years call center or customer service experience
  • High school diploma or equivalent
  • Legal authorization to work in the U.S. without visa sponsorship

Work Rights

Must be legally authorized to work in the U.S. without visa sponsorship

Tailored Resume

Cover Letter