Patient Service Representative (psr)- Maternal Fetal Medicine
Advocate Health
Downers Grove, Illinois, US
Pyy range $19.80 - $29.70; bonus/equity: not speci...
High volume, multiple-task environment
Handle difficult callers/patients
Customer service setting
Provides efficient, high-quality service to patients for appointments, information, bills, referrals, and other matters
Job Summary
Provides efficient, high-quality service to patients for appointments, information, bills, referrals, and other matters.
Ensures accurate patient registration, appointment scheduling, and resolution of patient inquiries regarding services, billing, and test results.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in career development.
Matching Summary
Provides efficient, high-quality service to patients for appointments, information, bills, referrals, and other matters.
Salary
Pay Range $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Health and welfare benefits, Paid Time Off programs, retirement plans, Educational Assistance
Skills & Requirements
Must-have
High volume, multiple-task environment
Handle difficult callers/patients
Customer service setting
Verify billing and demographic information
Answer multiple telephone lines
Nice-to-have
Strong communication skills
Problem-solving ability
Team player
Adaptable to stressful conditions
Key Requirements
High school diploma or equivalent
One to two years related customer service experience