Customer Care & Sales Advisor I - Residential

Hargray Communications Group Inc

Dexter, MO, US
Base: $15.00 - $16.50; bonus/equity: not specified...
On-site
Customer care concepts
Entry-level sales tasks
Inbound customer inquiries
Hargray Communications Group Inc is seeking a Customer Care & Sales Advisor for their Dexter, MO location. This in-office position focuses on providing empathetic customer service and sales support, ensuring customer satisfaction while promoting company products

Job Summary

  • As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers.
  • This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
  • Cable One values the contributions of our associates and offers an excellent benefits package, including health from Day One, generous paid time off, and 401(k) with 100% company match.

Matching Summary

Match Score: 85

Hargray Communications Group Inc is seeking a Customer Care & Sales Advisor for their Dexter, MO location. This in-office position focuses on providing empathetic customer service and sales support, ensuring customer satisfaction while promoting company products.

Salary

Base: $15.00 - $16.50; Bonus/Equity: Not specified; Benefits: Health, PTO, 401(k) match

Skills & Requirements

Must-have

  • customer care concepts
  • entry-level sales tasks
  • inbound customer inquiries
  • understanding customer needs
  • telephone-based selling skills
  • company-approved scripts

Nice-to-have

  • neighborly approach
  • supportive voice
  • solutions partner
  • empathetic listening
  • clear responses
  • creative solutions
  • collaborative work environment

Key Requirements

  • High School Diploma or GED
  • Ability to ask fact-finding questions
  • Demonstrated patience and professionalism
  • Working knowledge of Cable One products
  • Strong communication and active listening skills
  • Ability to remain composed in high-pressure situations
  • Ability to sit for extended periods
  • May be required to lift up to 10 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter