The job posting is for a summer position at a bank in Palma de Mallorca, focusing on managing customer interactions and providing exceptional service while meeting commercial objectives. The role requires knowledge of banking operations and a proactive approach to cross-selling products based on customer needs
Job Summary
The role involves managing client interactions in the office to deliver an outstanding customer experience.
Employees must proactively identify cross-selling opportunities based on client financial needs.
Staff are required to execute operations strictly following internal audit norms and security procedures.
Matching Summary
Match Score: 75
The job posting is for a summer position at a bank in Palma de Mallorca, focusing on managing customer interactions and providing exceptional service while meeting commercial objectives. The role requires knowledge of banking operations and a proactive approach to cross-selling products based on customer needs.
Skills & Requirements
Must-have
Manage customer interactions in office
Execute banking procedures and operations
Cross-sell financial products to clients
Ensure compliance with audit standards
Nice-to-have
Proactive sales approach
Deep knowledge of bank products
Understanding of market competition
Key Requirements
Bachelor's degree or equivalent in Law, Economics, or Business Administration
MIFID II official certification
LCI certification
Insurance certification
Minimum 1 year experience in banking customer service
Knowledge of banking operations and sales techniques