Not specified; benefits: flexible working options,...
**
Excellent communication skills
Problem-solving abilities
Microsoft office proficiency
**
Vicinity is seeking a Guest Experience Representative in Homebush, NSW, to deliver exceptional service and ensure a welcoming environment for customers. The role involves strong communication, problem-solving skills, and collaboration with various teams to enhance customer experiences.
**
Job Summary
The role serves as the first point of contact to deliver exceptional service and embody Vicinity's brand values for customers, retailers, and colleagues.
Key responsibilities include managing customer enquiries, supporting retailer relationships, ensuring operational safety, and providing data-driven reporting on customer trends.
Vicinity offers a comprehensive benefits program including flexible working options, birthday leave, purchased additional leave, and VCX securities rewards.
Matching Summary
Match Score: 75
**
Vicinity is seeking a Guest Experience Representative in Homebush, NSW, to deliver exceptional service and ensure a welcoming environment for customers. The role involves strong communication, problem-solving skills, and collaboration with various teams to enhance customer experiences.
**
Salary
Not specified; Benefits: Flexible working options, Birthday leave, Purchased additional leave, $1,000 VCX securities, Generous Parental Leave
Skills & Requirements
Must-have
Excellent communication skills
Problem-solving abilities
Microsoft Office proficiency
Customer-focused approach
Health and safety compliance
Nice-to-have
Experience with POS or CRM systems
Knowledge of local transport and tourism
Can-do attitude and team culture contribution
Ability to work independently and collaboratively
Key Requirements
Existing relevant Australian work rights required
Mandatory Criminal History Background/Police Check
Professional experience in customer-facing roles
Work Rights
Must have existing, relevant Australian work rights