Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies
Job Summary
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
Perform daily office responsibilities, working with the PB, FSR, or FCM, to maintain the efficient operation of the office.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Matching Summary
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
Skills & Requirements
Must-have
excellent customer care
daily transactions
problem resolution
cash withdrawal and check signing approvals
maintain personally a balancing record
Nice-to-have
friendly demeanor
can-do attitude
willingness to help
developed rapport with customer base
caring attitude
Key Requirements
minimum of 3 years of CSR experience
High school diploma/GED
Ability to demonstrate advanced math functions
Ability to communicate via written or verbal format