Guest Service Agent (front Office): Blue Dolphin Resort

NRMA

Yamba, AU
On-site
Exceptional customer service
Positive attitude
Teamwork
NRMA is seeking a Guest Service Agent for the Blue Dolphin Resort in Yamba, AU, to create memorable experiences for guests in a vibrant coastal environment. The ideal candidate should be passionate about customer service, possess strong problem-solving skills, and be flexible in a team-oriented setting

Job Summary

  • Make a real impact by helping guests feel welcome, cared for, and excited about their stay.
  • As the friendly face of our resort, you’ll ensure every guest has a seamless, memorable experience from the moment they enquire to the moment they say goodbye.
  • At the NRMA we offer progressive flexibility and well-being benefits to balance all of life's priorities.

Matching Summary

Match Score: 85

NRMA is seeking a Guest Service Agent for the Blue Dolphin Resort in Yamba, AU, to create memorable experiences for guests in a vibrant coastal environment. The ideal candidate should be passionate about customer service, possess strong problem-solving skills, and be flexible in a team-oriented setting.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Positive attitude
  • Teamwork
  • Problem-solving skills
  • Computer literacy
  • Booking/reservation systems experience

Nice-to-have

  • Coastal environment experience
  • Flexibility to support other areas

Key Requirements

  • Casual role
  • Shifts between 8am-6pm
  • Includes weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter