Manager 1, Retail Store

The Comcast Nbcuniversal Foundation Inc

Deliver best in class customer experience
Achieve financial targets
Manage team performance
Responsible for delivering a best in class experience for customers and their store team, managing all phases of the customer environment and team to achieve and exceed financial targets and customer satisfaction scores

Job Summary

  • Responsible for delivering a best in class experience for customers and their store team, managing all phases of the customer environment and team to achieve and exceed financial targets and customer satisfaction scores.
  • Ensures a culture consistent with the expectations of the company by selecting the best talent and inspiring them daily with a focus on development, feedback/coaching, sales and service excellence, training and personal accountability.
  • Reviews and analyzes operational and financial reports to improve operational performance and metrics, and builds collaborative relationships with market, region and division stakeholders.

Matching Summary

Responsible for delivering a best in class experience for customers and their store team, managing all phases of the customer environment and team to achieve and exceed financial targets and customer satisfaction scores.

Skills & Requirements

Must-have

  • Deliver best in class customer experience
  • Achieve financial targets
  • Manage team performance
  • Drive department efficiencies
  • Leverage Net Promoter System (NPS)

Nice-to-have

  • Inspire team with focus on development
  • Build collaborative relationships
  • Enhance store and customer experience

Key Requirements

  • 5-7 Years Relevant Work Experience
  • Bachelor's Degree
  • Must be able to carry and lift up to 25 pound boxes
  • Must be able to work nights and weekends

Work Rights

Not specified

Tailored Resume

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