Associate Support Engineer

CHARLES & KEITH GROUP

Singapore, Singapore
Fully remote
It systems/software/support
End-user-computing support
Server and network support
Act as the first point of contact for IT Systems/Software/Support, and administer IT service requests

Job Summary

  • Act as the first point of contact for IT Systems/Software/Support, and administer IT service requests.
  • Provide day-to-day IT support to employees across the company (including Singapore, regional offices, and retail stores in the Asia Pacific), via phone, email, remote, and face-to-face.
  • Suggest improvements for procedures and controls to enhance performance and satisfaction.

Matching Summary

Act as the first point of contact for IT Systems/Software/Support, and administer IT service requests.

Skills & Requirements

Must-have

  • IT Systems/Software/Support
  • End-User-Computing support
  • Server and network support
  • Cloud infrastructure support
  • Hardware and software installation
  • Operating system deployment

Nice-to-have

  • Passion for fashion
  • Innovative thinking
  • Expressing self through fashion
  • Global community engagement

Key Requirements

  • Minimum Diploma in Computer Science
  • Good troubleshooting skills
  • Windows Operating systems knowledge
  • Mac OS knowledge
  • Office 365 applications knowledge
  • Critical thinking skills
  • Work independently and in a team

Work Rights

Not specified

Tailored Resume

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