Assistant Manager, Asset

Arrow Electronics

Penang, Malaysia
People management & team development
Customer service excellence
Process optimization
Lead, manage, and mentor the service center team, focusing on performance, development, and fostering a positive team culture

Job Summary

  • Lead, manage, and mentor the service center team, focusing on performance, development, and fostering a positive team culture.
  • Oversee daily customer requirements, ensuring timely and effective resolution of inquiries and issues while maintaining high customer satisfaction.
  • Arrow Electronics offers competitive compensation, a solid benefits package including medical insurance and life insurance, and growth opportunities.

Matching Summary

Lead, manage, and mentor the service center team, focusing on performance, development, and fostering a positive team culture.

Skills & Requirements

Must-have

  • People Management & Team Development
  • Customer Service Excellence
  • Process Optimization
  • Global Team Collaboration
  • Service Level Agreements (SLAs)

Nice-to-have

  • Positive team culture
  • Continuous improvement mindset
  • Fast-paced environment adaptability
  • Attention to detail

Key Requirements

  • Minimum 2 years of experience in a service center
  • Proven people management experience
  • Bachelor’s degree or equivalent work experience
  • Proficiency in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter