Senior Major Incident Manager With Banking / Finance Domain – 24/7 Rotational Shift
Worldpay (FIS)
7-11 years major incident management experience
Banking / finance domain expertise
24/7 rotational shift availability
The role requires leading the incident response team to manage critical service disruptions in a 24x7 production environment while ensuring strict adherence to service level agreements
Job Summary
The role requires leading the incident response team to manage critical service disruptions in a 24x7 production environment while ensuring strict adherence to service level agreements.
Candidates must possess deep expertise in the Banking/Finance domain to protect mission-critical business systems across multiple global data centers.
FIS offers a modern international work environment with opportunities for professional education, personal development, and collaboration within an innovative team.
Matching Summary
The role requires leading the incident response team to manage critical service disruptions in a 24x7 production environment while ensuring strict adherence to service level agreements.
Skills & Requirements
Must-have
7-11 years Major Incident Management experience
Banking / Finance domain expertise
24/7 rotational shift availability
Global incident management across data centers
Incident lifecycle coordination and documentation
Nice-to-have
Knowledge of FIS products and services
Basic financial analysis principles knowledge
Experience with disaster recovery exercises
Strong multi-tasking under pressure
Collaborative and entrepreneurial team spirit
Key Requirements
7-11 years of Major Incident Management experience