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Salesforce is seeking a Customer Success Manager for their Tableau platform, specifically within the Enterprise Life Sciences sector in Singapore. The role involves ensuring customers achieve a significant return on investment by serving as a trusted advisor and managing both technical and business needs, while fostering strong relationships and delivering tailored solutions.
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Job Summary
This Customer Success Manager serves as a trusted advisor to Enterprise Life Sciences customers, ensuring they achieve significant return on investment through the Signature Success Plan.
The role requires aligning technical goals with business priorities while managing executive relationships and driving innovation within the Pharma and Med Tech sectors.
Candidates must possess strong consulting skills to facilitate C-level conversations and utilize AI tools to automate routine tasks like meeting summaries and health monitoring.
Matching Summary
Match Score: 75
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Salesforce is seeking a Customer Success Manager for their Tableau platform, specifically within the Enterprise Life Sciences sector in Singapore. The role involves ensuring customers achieve a significant return on investment by serving as a trusted advisor and managing both technical and business needs, while fostering strong relationships and delivering tailored solutions.
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Skills & Requirements
Must-have
Tableau Desktop and Cloud experience
Enterprise Life Sciences domain knowledge
Signature Success Plan delivery
Executive stakeholder management
Data visualization best practices
Nice-to-have
AI agent proficiency for automation
Prompt engineering basics
Salesforce data integration knowledge
Tableau governance understanding
Proactive problem-solving mindset
Key Requirements
3+ years in Customer Success or SaaS
Working knowledge of Tableau Desktop/Cloud
Experience with data visualization and dashboards
Strong communication and translation of technical concepts