Customer Success Manager - Tableau

SALESFORCE COM SINGAPORE PTE LTD

Singapore, Singapore
**
Tableau desktop and cloud experience
Enterprise life sciences domain knowledge
Signature success plan delivery
** Salesforce is seeking a Customer Success Manager for their Tableau platform, specifically within the Enterprise Life Sciences sector in Singapore. The role involves ensuring customers achieve a significant return on investment by serving as a trusted advisor and managing both technical and business needs, while fostering strong relationships and delivering tailored solutions. **

Job Summary

  • This Customer Success Manager serves as a trusted advisor to Enterprise Life Sciences customers, ensuring they achieve significant return on investment through the Signature Success Plan.
  • The role requires aligning technical goals with business priorities while managing executive relationships and driving innovation within the Pharma and Med Tech sectors.
  • Candidates must possess strong consulting skills to facilitate C-level conversations and utilize AI tools to automate routine tasks like meeting summaries and health monitoring.

Matching Summary

Match Score: 75

** Salesforce is seeking a Customer Success Manager for their Tableau platform, specifically within the Enterprise Life Sciences sector in Singapore. The role involves ensuring customers achieve a significant return on investment by serving as a trusted advisor and managing both technical and business needs, while fostering strong relationships and delivering tailored solutions. **

Skills & Requirements

Must-have

  • Tableau Desktop and Cloud experience
  • Enterprise Life Sciences domain knowledge
  • Signature Success Plan delivery
  • Executive stakeholder management
  • Data visualization best practices

Nice-to-have

  • AI agent proficiency for automation
  • Prompt engineering basics
  • Salesforce data integration knowledge
  • Tableau governance understanding
  • Proactive problem-solving mindset

Key Requirements

  • 3+ years in Customer Success or SaaS
  • Working knowledge of Tableau Desktop/Cloud
  • Experience with data visualization and dashboards
  • Strong communication and translation of technical concepts

Work Rights

Not specified

Tailored Resume

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