Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Commensurate with education + experience; benefits...
Coordination of benefits
Patient demographics collection
Insurance verification
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately

Job Summary

  • The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately.
  • This position works under supervision and provides comprehensive support for finance and patient care activities, including answering inbound/outbound calls, collecting patient demographics, and verifying insurance.
  • UAMS offers benefits such as medical, dental, vision plans, holiday, vacation, sick leave, education discounts, and retirement matching for benefits-eligible positions.

Matching Summary

The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately.

Salary

Commensurate with education and experience; Benefits: Yes

Skills & Requirements

Must-have

  • Coordination of benefits
  • Patient demographics collection
  • Insurance verification
  • Call center environment
  • Customer service skills

Nice-to-have

  • Teamwork and diversity
  • Positive working relationships
  • Service recovery skills
  • Patient and family centered care

Key Requirements

  • High School Diploma or GED
  • 2 years customer service experience
  • 2 years healthcare registration or insurance verification experience
  • Ability to follow oral instruction, read, and write
  • Computer/basic keyboard skills
  • Telephone etiquette skills
  • General knowledge of office machines

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter