Not specified; not specified; comprehensive benefi...
**
Assisting with claims procedures
Policy status verification inquiries
Processing online policy payments
**
AIG Group is seeking a Call Center Agent in Mexico City to assist customers with policy-related inquiries and claims processes. The ideal candidate will provide immediate assistance and support to clients while contributing to a collaborative team environment focused on service excellence.
**
Job Summary
The Call Center Agent is responsible for providing immediate assistance and guiding customers through endorsement procedures, policy status, collections, renewals, and claims follow-up.
This position is part of the Mexico Contact Center team, handling approximately 125,000 calls in 2024 with service hours from Monday to Friday.
AIG values in-person collaboration as a vital part of its culture and offers a comprehensive Total Rewards Program focused on health, wellbeing, and financial security.
Matching Summary
Match Score: 75
**
AIG Group is seeking a Call Center Agent in Mexico City to assist customers with policy-related inquiries and claims processes. The ideal candidate will provide immediate assistance and support to clients while contributing to a collaborative team environment focused on service excellence.
**
Salary
Not specified; Not specified; Comprehensive benefits package included