Estimated annual earnings $64,500 to 161,800; comm...
**
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates
**
Lexus of Sacramento is seeking an Experienced Service Advisor who will serve as a key liaison between customers and technicians, ensuring effective communication regarding automotive services and repairs. This role requires a background in automotive service, strong customer service skills, and a basic mechanical understanding of vehicles.
**
Job Summary
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 75
**
Lexus of Sacramento is seeking an Experienced Service Advisor who will serve as a key liaison between customers and technicians, ensuring effective communication regarding automotive services and repairs. This role requires a background in automotive service, strong customer service skills, and a basic mechanical understanding of vehicles.
**
Salary
Estimated annual earnings $64,500 to 161,800; Commission plus bonuses; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
initiating automotive services and repairs
ascertaining vehicle performance problems
developing estimates
writing repair orders
maintaining customer records
Nice-to-have
earning customers for life
exemplary customer service
Key Requirements
Previous Service Advisor experience
Prior experience as an automotive technician
Basic mechanical understanding of an automobile
High School graduate or equivalent, 18 years or older required