Guest Service Agent | Homewood Suites By Hilton Daytona Beach Speedway - Airport

Shaner Hotels

Daytona Beach, FL, US
Handle guest complaints
Process check-ins and check-outs
Adhere to payment policies
Get your hospitality career on the fast track by coming to work with us!

Job Summary

  • Get your hospitality career on the fast track by coming to work with us!
  • Provide superior guest services including check-in/check-out hotel guests courteously and efficiently.
  • Handle guest complaints ensuring guest satisfaction.

Matching Summary

Get your hospitality career on the fast track by coming to work with us!

Skills & Requirements

Must-have

  • Handle guest complaints
  • Process check-ins and check-outs
  • Adhere to payment policies
  • Generate daily reports
  • Resolve room status discrepancies

Nice-to-have

  • Knowledge of local attractions
  • Bilingual English/Spanish a plus

Key Requirements

  • High school graduate or equivalent
  • Minimum one year customer service experience
  • Ability to communicate effectively
  • Computer experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter