Customer Service Representative

Destination Pet LLC

Cleveland, OH, United States
Base: $10.50–$13.00ph doe; bonus/equity: tips incl...
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Standing and walking for extended periods
Lifting up to 40 pounds
Availability on evenings weekends and holidays
** Destination Pet LLC is seeking a Customer Service Representative for their Cleveland, OH location, who is passionate about pets and customer interaction. The role involves providing exceptional service to pet parents, managing check-ins and check-outs, and maintaining a welcoming environment. **

Job Summary

  • The role involves welcoming pet parents and their furry VIPs while ensuring safety through vaccination checks.
  • Employees must be available to work evenings, weekends, and holidays as pets do not take days off.
  • The position offers part-time health benefits and pay starting at $10.50–$13.00 per hour plus tips.

Matching Summary

Match Score: 75

** Destination Pet LLC is seeking a Customer Service Representative for their Cleveland, OH location, who is passionate about pets and customer interaction. The role involves providing exceptional service to pet parents, managing check-ins and check-outs, and maintaining a welcoming environment. **

Salary

Base: $10.50–$13.00/hour DOE; Bonus/Equity: Tips included; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Standing and walking for extended periods
  • Lifting up to 40 pounds
  • Availability on evenings weekends and holidays
  • High school diploma or equivalent
  • 18 years of age or older

Nice-to-have

  • Previous customer service or retail experience
  • Ability to handle complaints professionally
  • Charm and heart of a dog mom or dad
  • Multi-tasking skills with phones and computers

Key Requirements

  • High school diploma or equivalent required
  • Must be 18 years or older
  • 1+ year of customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter