Maturities: Insurance Operations

AIA Australia

Taguig, Philippines
Policy maturity processing
Benefits calculation and disbursement
Customer service interaction
The Insurance Maturities Officer is responsible for handling policies that have reached their maturity date, involving verification, calculation, coordination, and efficient fund disbursement

Job Summary

  • The Insurance Maturities Officer is responsible for handling policies that have reached their maturity date, involving verification, calculation, coordination, and efficient fund disbursement.
  • Key responsibilities include accurately calculating maturity benefits, coordinating with departments for timely disbursement, and ensuring customer satisfaction through clear communication and excellent service.
  • The role involves ensuring all processes adhere to regulatory and company standards, maintaining accurate records, and collaborating to streamline processes for better efficiency and customer experience.

Matching Summary

The Insurance Maturities Officer is responsible for handling policies that have reached their maturity date, involving verification, calculation, coordination, and efficient fund disbursement.

Skills & Requirements

Must-have

  • policy maturity processing
  • benefits calculation and disbursement
  • customer service interaction
  • regulatory and company standards
  • process improvement projects

Nice-to-have

  • live Healthier, Longer, Better Lives
  • empowering every one of our people
  • continuous improvement mindset
  • cross-functional team leadership

Key Requirements

  • Experience in insurance policy maturity processing
  • Proficiency in benefits calculation and disbursement
  • Strong customer service skills
  • Adherence to regulatory and company standards
  • Experience in process improvement initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter