Coordenador(a) Técnico(a) De Monitoramento (prazo Determinado) - Minas Gerais Ou Paraná

Merck & Co., Inc., Rahway, NJ, USA

Minas Gerais, Brazil
Hybrid
Animal monitoring client support
Translate field insights to client value
Support new employee training
Merck & Co., Inc. is seeking a Technical Coordinator for Animal Monitoring in Minas Gerais or Paraná, Brazil, for a 12-month contract, with potential for extension. The role involves customer engagement, technical support for clients in animal monitoring, and collaboration with sales teams to enhance customer relationships

Job Summary

  • Act as the first point of contact and technical escalation for animal monitoring clients.
  • Ensure insights collected in the field are translated into perceived value for the client.
  • Act collaboratively with the sales team to prioritize and maintain alignment with critical client information.

Matching Summary

Match Score: 85

Merck & Co., Inc. is seeking a Technical Coordinator for Animal Monitoring in Minas Gerais or Paraná, Brazil, for a 12-month contract, with potential for extension. The role involves customer engagement, technical support for clients in animal monitoring, and collaboration with sales teams to enhance customer relationships.

Skills & Requirements

Must-have

  • Animal monitoring client support
  • Translate field insights to client value
  • Support new employee training
  • Collaborate with sales team
  • Digital platform maintenance
  • Process support and exception management

Nice-to-have

  • Consultative value-adding experience
  • Customer Success background
  • Intermediate English proficiency

Key Requirements

  • Veterinary Medicine, Animal Science, or Agronomy degree
  • Practical experience in dairy farms
  • Proven customer service experience
  • Strong communication and influence skills
  • Knowledge of animal monitoring digital tools
  • Hybrid work arrangement in MG or PR

Work Rights

Not specified

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