Not specified (assumed to be in-office based on the nature of the role).
Coordinate with customers regarding work plans
Handle and log all incoming customer requests
Assign and communicate work requests to operations team
TALENT TRADER GROUP PTE. LTD. is seeking a Customer Service Officer in Singapore to coordinate customer interactions and service operations. The ideal candidate should have a diploma in Business Management or a related field, along with at least one year of customer support experience
Job Summary
The role involves coordinating with customers regarding work plans and service operations while managing job schedules with operations coordinators.
Candidates will be responsible for handling incoming customer requests, assigning work to the operations team, and maintaining accurate scheduling records.
The position requires ensuring tools and equipment are properly issued, returned, and maintained in good working condition.
Matching Summary
Match Score: 75
TALENT TRADER GROUP PTE. LTD. is seeking a Customer Service Officer in Singapore to coordinate customer interactions and service operations. The ideal candidate should have a diploma in Business Management or a related field, along with at least one year of customer support experience.
Skills & Requirements
Must-have
Coordinate with customers regarding work plans
Handle and log all incoming customer requests
Assign and communicate work requests to operations team
Nice-to-have
Excellent communication and presentation skills
Ability to carry out additional duties assigned by supervisors