Operations Lead (System & Network)

PCS SECURITY PRIVATE LIMITED

Tampines, Singapore
5 years it service management experience
2 years leadership or supervisory role
Bachelor degree in cybersecurity or computer engineering
The role requires overseeing end-to-end IT technical delivery to ensure infrastructure meets performance benchmarks

Job Summary

  • The role requires overseeing end-to-end IT technical delivery to ensure infrastructure meets performance benchmarks.
  • Candidates must drive the adoption of ITIL best practices across Incident, Change, and Problem Management workflows.
  • The position involves leading a team of engineers while managing lifecycle initiatives for security and infrastructure upgrades.

Matching Summary

The role requires overseeing end-to-end IT technical delivery to ensure infrastructure meets performance benchmarks.

Skills & Requirements

Must-have

  • 5 years IT Service Management experience
  • 2 years leadership or supervisory role
  • Bachelor Degree in Cybersecurity or Computer Engineering
  • Cisco Networking and VMware infrastructure oversight
  • ITIL best practices implementation
  • Firewalls SIEM EDR security stack management

Nice-to-have

  • User-centric approach to IT services
  • Culture of accountability and continuous improvement
  • Mentoring team engineers in Network System and Cyber
  • Disaster Recovery and Business Continuity planning

Key Requirements

  • Minimum 5 years in IT Service Management
  • At least 2 years in a leadership role
  • Bachelor Degree in Cybersecurity or related field
  • ITIL Certification (v3/v4) preferred

Work Rights

Not specified

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