Base: not specified; bonus/equity: not specified; ...
On-site
Personalized and warm customer welcome
Meet customer needs and close sales
Rigorous administrative follow-up of reservations
Offer a personalized and warm welcome to clients, striving to meet their needs and close sales
Job Summary
Offer a personalized and warm welcome to clients, striving to meet their needs and close sales.
Ensure rigorous administrative follow-up of reservations and propose the brand's loyalty program to clients.
Contribute to optimizing the occupancy rate and average room price while respecting pricing policies and Revenue Management.
Matching Summary
Offer a personalized and warm welcome to clients, striving to meet their needs and close sales.
Salary
Base: Not specified; Bonus/Equity: Not specified; Benefits: Indemnité repas of 187€ bruts per month, Prime de transport of 25€ nets, Mutuelle and prévoyance avantageuses (70% covered by company)
Skills & Requirements
Must-have
Personalized and warm customer welcome
Meet customer needs and close sales
Rigorous administrative follow-up of reservations
Propose loyalty program to clients
Handle objections with adapted arguments
Accurate and rigorous reservation entry
Inform clients of hotel services
Nice-to-have
Contribute to occupancy rate optimization
Apply Revenue Management policy
Excellent interpersonal skills
Organization and rigor
Reactivity and stress management
Key Requirements
Proficiency in computer tools and hotel software
Foreign language proficiency (minimum English often required)