Client Support Relations - Japanese Language Services

Kyndryl

Not specified; not specified; benefits include be ...
Hybrid
Fluent japanese language skills
2-3 years it infrastructure experience
Itil service management expertise
Kyndryl is seeking a Client Support Relations specialist fluent in Japanese to manage and optimize IT infrastructure for Japanese clients. The role emphasizes technical troubleshooting, project management, and a strong customer focus within a supportive and inclusive corporate culture

Job Summary

  • This role involves managing and optimizing mission-critical IT infrastructure while ensuring effective communication with global and Japanese clients.
  • The specialist will handle project risks, quality management, and system troubleshooting to maintain peak performance for customers.
  • Kyndryl offers a flexible, supportive environment with opportunities for career growth from Junior System Administrator to Architect across major cloud platforms.

Matching Summary

Match Score: 85

Kyndryl is seeking a Client Support Relations specialist fluent in Japanese to manage and optimize IT infrastructure for Japanese clients. The role emphasizes technical troubleshooting, project management, and a strong customer focus within a supportive and inclusive corporate culture.

Salary

Not specified; Not specified; Benefits include Be Well programs and learning opportunities

Skills & Requirements

Must-have

  • Fluent Japanese language skills
  • 2-3 years IT infrastructure experience
  • ITIL service management expertise
  • Incident and problem handling
  • Cross-functional team collaboration

Nice-to-have

  • Growth mindset for professional development
  • Customer-focused approach to success
  • Inclusive working style with diverse teams
  • Experience with cloud hyperscalers
  • Understanding of Japanese work culture

Key Requirements

  • JLPT N1/N2/N3 certification
  • Minimum 2-3 years IT infrastructure experience
  • Proven track record in ITIL projects
  • Bilingual translation and interpretation skills

Work Rights

Not specified

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