Pharmacy Technician (refill Calls)

Shieldshealthsolutions

Irving, TX, United States
On-site
Outbound and inbound calls
Process refill requests
Clarify prescription orders
This role includes assisting patients through the refill process, handling both outbound and inbound calls, and helping maintain efficient pharmacy operations

Job Summary

  • This role includes assisting patients through the refill process, handling both outbound and inbound calls, and helping maintain efficient pharmacy operations.
  • Provide compassionate, knowledgeable assistance to patients, providers, and staff.
  • Medical, dental, and vision insurance starting day one.

Matching Summary

This role includes assisting patients through the refill process, handling both outbound and inbound calls, and helping maintain efficient pharmacy operations.

Skills & Requirements

Must-have

  • Outbound and inbound calls
  • Process refill requests
  • Clarify prescription orders
  • Coordinate medication refills
  • Data entry

Nice-to-have

  • Compassionate assistance
  • Team-first mindset
  • Empathy and integrity

Key Requirements

  • State-registered (Texas) Pharmacy Technician
  • CPhT or ExCPT required
  • 2+ years of experience as a pharmacy technician
  • High School Diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter