Retail Customer Service Officer

Australia Post

Springwood, Australia
Base: $35.01ph; bonus/equity: not specified; benef...
On-site
Customer sales and service transactions
Managing high value transactions
Identity services transactions
Australia Post is seeking a Retail Customer Service Officer in Springwood, Australia, to enhance customer experiences and support community resilience. The role requires customer service skills, cash handling experience, and a team-oriented attitude

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
  • We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Springwood, Australia, to enhance customer experiences and support community resilience. The role requires customer service skills, cash handling experience, and a team-oriented attitude.

Salary

Base: $35.01/hr; Bonus/Equity: Not specified; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Managing high value transactions
  • Identity services transactions
  • Assisting customers with mail lodgements
  • Lifting up to 16kgs of mail regularly

Nice-to-have

  • Friendly, enthusiastic and reliable
  • Team environment
  • Customer at the centre
  • Building rewarding relationships

Key Requirements

  • Experience in customer service and/or cash handling
  • Fit to stand for your shift

Work Rights

Not specified

Tailored Resume

Cover Letter