Onboarding Manager (b2smb)

Getsauce

New York City Metropolitan Area, US
On-site
Customer success management
Onboarding process optimization
Strategic account ownership
Sauce is a restaurant technology platform helping local businesses grow through commission-free delivery and pickup, powered by our proprietary delivery optimization technology

Job Summary

  • Sauce is a restaurant technology platform helping local businesses grow through commission-free delivery and pickup, powered by our proprietary delivery optimization technology.
  • You'll own strategic accounts and complex onboardings yourself, while elevating how the team operates—tightening predictability, sharpening communication, and making the customer journey more efficient and more consistent.
  • Success in this role means smoother go-lives, better adoption, clearer expectations, and customers who stay and grow because Sauce has become essential to their business.

Matching Summary

Sauce is a restaurant technology platform helping local businesses grow through commission-free delivery and pickup, powered by our proprietary delivery optimization technology.

Skills & Requirements

Must-have

  • Customer Success management
  • Onboarding process optimization
  • Strategic account ownership
  • Complex onboarding execution
  • Proprietary delivery optimization technology

Nice-to-have

  • Acts fast and stays close to details
  • Communicates with optimism
  • Supports one another relentlessly
  • Data-driven decision making
  • Customer journey efficiency

Key Requirements

  • Player-coach role required
  • Strengthen, scale, and streamline functions

Work Rights

Not specified

Tailored Resume

Cover Letter