Dentsusports is seeking a Business Lead focused on technology to manage and enhance client relationships, ensuring excellence in Customer Experience Management (CXM). The ideal candidate will possess extensive experience in account management within tech-driven environments and will engage directly with senior client stakeholders to drive business growth
Job Summary
This role is responsible for leading and strengthening the commercial, strategic, and operational relationship with clients, ensuring excellence in delivery, financial objective achievement, and sustainable value generation through Customer Experience Management solutions with a strong technology focus.
Act as the primary client advisor, integrating strategic vision, creative capabilities, data, digital transformation, and technology to drive business growth.
Deepen understanding of the client's business, including objectives, challenges, competitive environment, market, regulations, and ecosystem, to propose ambitious, relevant, and results-oriented plans.
Matching Summary
Match Score: 85
Dentsusports is seeking a Business Lead focused on technology to manage and enhance client relationships, ensuring excellence in Customer Experience Management (CXM). The ideal candidate will possess extensive experience in account management within tech-driven environments and will engage directly with senior client stakeholders to drive business growth.
Skills & Requirements
Must-have
Customer Experience Management technology
MarTech and data ecosystems
digital transformation leadership
client relationship management
strategic business advisory
Nice-to-have
visionary business mindset
consultative approach
collaborative communication style
Key Requirements
8+ years of experience
Professional in Engineering, Systems, IT, Technology, Marketing, Advertising, Administration, Business or related fields
Experience working with CTOs, CIOs, and client technical teams