Customer Service Representative - Finished Lubricants

Chevron Philippines Inc.

Makati City, Philippines
Competitive salary; annual corporate incentive bon...
End-to-end order processing experience
Erp systems proficiency (e.g., sap)
Strong english communication skills
This role serves as the primary operational interface between customers and internal stakeholders to ensure service continuity across diverse business models

Job Summary

  • This role serves as the primary operational interface between customers and internal stakeholders to ensure service continuity across diverse business models.
  • The position requires managing end-to-end sales order processing from receipt to delivery while coordinating with Supply Chain, Logistics, and Finance teams.
  • Chevron offers competitive salary, health care coverage, annual corporate incentive bonuses, and robust career development opportunities within an inclusive workplace.

Matching Summary

This role serves as the primary operational interface between customers and internal stakeholders to ensure service continuity across diverse business models.

Salary

Competitive salary; Annual corporate incentive bonus when goals met; Allowances, medical, optical reimbursements, and life insurance included

Skills & Requirements

Must-have

  • End-to-end order processing experience
  • ERP systems proficiency (e.g., SAP)
  • Strong English communication skills
  • Contract compliance and pricing knowledge
  • Cross-functional collaboration abilities

Nice-to-have

  • Experience with European customers
  • Additional European language skills
  • Knowledge of EDI and customer portals
  • Background in FMCG or chemicals industry
  • Proactive problem-solving mindset

Key Requirements

  • Bachelor's degree in Business Administration, Supply Chain, or related field
  • Previous experience in Customer Service or Order Management roles
  • Proficiency in English required; additional languages are an asset

Work Rights

Not specified

Tailored Resume

Cover Letter