Banamex Volante SR IGUALA

Citigroup

Iguala de la Independencia, Guerrero, Mexico
On-site
2 to 4 years relevant experience
Microsoft office proficiency
Crisis management skills
The job posting is for a Customer Service Representative position at Citigroup in Iguala de la Independencia, Mexico, requiring 2-4 years of experience in customer service or finance. The role involves managing customer inquiries, maintaining client relationships, and ensuring compliance with departmental standards

Job Summary

  • The role involves assisting with customer activities and providing solutions based on coordination with the Customer Service team.
  • Employees are responsible for administering customer inquiries, ensuring due investigation, and timely resolution in compliance with departmental standards.
  • The position requires evaluating risk when making commercial decisions while protecting Citigroup's reputation and assets through strict adherence to laws and regulations.

Matching Summary

Match Score: 75

The job posting is for a Customer Service Representative position at Citigroup in Iguala de la Independencia, Mexico, requiring 2-4 years of experience in customer service or finance. The role involves managing customer inquiries, maintaining client relationships, and ensuring compliance with departmental standards.

Skills & Requirements

Must-have

  • 2 to 4 years relevant experience
  • Microsoft Office proficiency
  • Crisis management skills
  • Critical thinking abilities
  • Clear verbal and written communication

Nice-to-have

  • High quality customer service focus
  • Strong attention to detail
  • Ethical judgment in business practices
  • Proactive relationship development

Key Requirements

  • Diploma de bachillerato or equivalent
  • 2-4 years of relevant experience
  • Experience in customer service or finance

Work Rights

Not specified

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