Customer Service Representative

Palmdesertvets

Warrensburg, MO, United States
On-site
Professional phone etiquette
Handle emotional clients
Accept payments
Palmdesertvets is seeking a Customer Service Representative to provide exceptional client service at their clinic in Warrensburg, MO. The role involves managing client interactions, scheduling appointments, and maintaining accurate records, with a strong emphasis on empathy and professionalism

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

Palmdesertvets is seeking a Customer Service Representative to provide exceptional client service at their clinic in Warrensburg, MO. The role involves managing client interactions, scheduling appointments, and maintaining accurate records, with a strong emphasis on empathy and professionalism.

Skills & Requirements

Must-have

  • professional phone etiquette
  • handle emotional clients
  • accept payments
  • maintain accurate records
  • computer efficiency

Nice-to-have

  • adapt to multiple situations
  • detail-oriented
  • supportive collaborative environment

Key Requirements

  • HS Diploma or educational equivalent
  • Experience with Veterinary Electronic Medical Records
  • One year of customer service experience
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter