Resident Service Agent

JLL

London, United Kingdom
Exceptional customer service delivery
Health and safety principles
Daily and weekly inspections
Provide a warm and courteous welcome to all residents and visitors

Job Summary

  • Provide a warm and courteous welcome to all residents and visitors.
  • Co-ordinate day-to-day operations ensuring quality and service delivery always meet and exceed resident’s expectations.
  • Ensure the building is a safe environment in which to live and work and that it is managed in accordance with JLL Management procedures.

Matching Summary

Provide a warm and courteous welcome to all residents and visitors.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Health and Safety principles
  • Daily and weekly inspections
  • Maintain organized work area
  • Professional presentation
  • Pro-active and use initiative

Nice-to-have

  • Warm and courteous welcome
  • Engage with residents
  • Anticipate residents' needs
  • Great team player
  • Welcoming nature and energy

Key Requirements

  • Good level of education
  • Strong written and verbal communication
  • Good level of computer literacy
  • Understanding of exceptional customer service
  • Sound understanding of Health and Safety

Work Rights

Not specified

Tailored Resume

Cover Letter