Guest Service Manager

JLL

Cambridge, MA, US
Base: 60,400.00 – 65,000.00 usd py; bonus/equity: ...
Onsite
Exceptional client experience
Strong customer service skills
Proficient in google suite
The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement and proactive communication

Job Summary

  • The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement and proactive communication.
  • This role will oversee the daily operations of the Guest Services program and provide oversight of a secondary office location.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.

Matching Summary

The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement and proactive communication.

Salary

Base: 60,400.00 – 65,000.00 USD per year; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental & Vision Care

Skills & Requirements

Must-have

  • Exceptional client experience
  • Strong customer service skills
  • Proficient in Google Suite

Nice-to-have

  • Hospitality focused workplace environment
  • Collaborative team culture
  • Strong interpersonal skills

Key Requirements

  • Previous supervisory or management experience
  • Experience in the hospitality industry
  • High school diploma or GED

Work Rights

Not specified

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