Wise is seeking a Servicing Training Specialist for its KYC Training team in São Paulo, Brazil. The role focuses on facilitating onboarding and continuous learning for employees, ensuring training materials are current and effective
Job Summary
The role facilitates key learning initiatives to support business objectives and foster employee growth within the KYC Training team.
Responsibilities include delivering engaging in-person onboarding sessions, maintaining up-to-date training materials, and conducting refresher trainings based on needs analysis.
Wise is a global technology company dedicated to building the best way to move and manage the world's money with a mission of full speed and ease.
Matching Summary
Match Score: 85
Wise is seeking a Servicing Training Specialist for its KYC Training team in São Paulo, Brazil. The role focuses on facilitating onboarding and continuous learning for employees, ensuring training materials are current and effective.
Skills & Requirements
Must-have
Facilitate in-person training sessions
Maintain version-controlled training materials
Conduct knowledge assessments and quizzes
Collaborate with recruitment and operations teams
Act as Subject Matter Expert in KYC
Nice-to-have
Data-driven continuous improvement mindset
Cross-functional stakeholder engagement skills
Passion for diversity and inclusion values
Ability to analyze training feedback trends
Key Requirements
Experience in training facilitation and onboarding
Knowledge of KYC regulations and procedures
Ability to maintain operational knowledge through case handling