Conseiller Relation Client H/f Cdi

Air Liquide

Perfect french language proficiency oral written
Experience in customer service or healthcare domain
Proficiency with computer tools and software
The role ensures optimal operational responses to patient requests across multiple channels including phone, email, and extranet

Job Summary

  • The role ensures optimal operational responses to patient requests across multiple channels including phone, email, and extranet.
  • Collaborators work closely with internal teams such as connected health planners and field interventionists to coordinate care.
  • The position is part of a major transformation aimed at modernizing and personalizing home-based patient support services.

Matching Summary

The role ensures optimal operational responses to patient requests across multiple channels including phone, email, and extranet.

Skills & Requirements

Must-have

  • Perfect French language proficiency oral written
  • Experience in customer service or healthcare domain
  • Proficiency with computer tools and software
  • Ability to coordinate medical interventions and deliveries

Nice-to-have

  • Empathy and active listening skills
  • Organizational rigor and reactivity
  • Team spirit and service mindset
  • Interest in digital health solutions

Key Requirements

  • Bac + 2 level education required
  • First experience in customer relations preferred
  • Fluency in French mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter