Ms Engineer L2 - Unix

NTT DATA

Hybrid working
Moderate-level experience in managed services
Knowledge of servicenow ticketing tools
Familiarity with itil processes
NTT DATA is seeking a Cross Technology Managed Services Engineer (L2) to maintain clients' IT infrastructure, ensuring smooth operations through proactive incident management and collaboration. The role requires technical knowledge, effective communication, and the ability to thrive under pressure in a hybrid work environment

Job Summary

  • You will play an essential role in maintaining clients' IT infrastructure by proactively monitoring and resolving technical incidents.
  • The company is a $30+ billion leader serving 75% of the Fortune Global 100 with a focus on diversity and inclusion.
  • You will collaborate closely with other teams to provide second-level support while executing changes meticulously to mitigate risks.

Matching Summary

Match Score: 85

NTT DATA is seeking a Cross Technology Managed Services Engineer (L2) to maintain clients' IT infrastructure, ensuring smooth operations through proactive incident management and collaboration. The role requires technical knowledge, effective communication, and the ability to thrive under pressure in a hybrid work environment.

Skills & Requirements

Must-have

  • Moderate-level experience in managed services
  • Knowledge of ServiceNow ticketing tools
  • Familiarity with ITIL processes
  • Bachelor's degree in IT or Computing

Nice-to-have

  • Ability to work longer hours when necessary
  • Experience working with vendors and third parties
  • Positive outlook under high pressure
  • Commitment to client satisfaction

Key Requirements

  • Bachelor's degree in IT/Computing or equivalent work experience
  • Moderate-level experience in cross-technology infrastructure
  • Proficiency in planning activities and projects

Work Rights

Not specified

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